Frequently Asked Questions

Please click a question below to expand the answer.

  • Who is Rachel Reeves?

    Rachel boasts over twelve years experience in administrative support, executive support and financial services.

    In various roles within government Rachel was expected to facilitate sometimes quite large meetings, seminars and workshops from start to finish. She also is an experienced minute taker and transcriptionist. Rachel has more recently gained experience and a keen interest in preparation of e-zines and social media marketing, research and support to authors and speakers – and assisting business entrepreneurs to get ahead.

  • What are Your Trading Hours?

    Office Hours are Monday to Friday, Saturdays by appointment. Office normally closed Sunday.

  • What is a Virtual Assistant?

    A Virtual Assistant (VA) is a highly trained independent entrepreneur who provides a multitude of administrative support services via the Internet to meet the growing needs of businesses worldwide.

    Today virtual assistance is a widely accepted industry. It is becoming more and more mainstream with each and every day. This solution has become increasingly popular for small business owners who are too busy to get everything done on their own.

  • Why not hire an employee?

    Receive quality admin services without hiring extra employees or looking to temporary help options. Proactive Admin Services can partner with you to progress your business, either short term or longer term.

    No more paying for employee breaks, family leave, annual leave and sick leave. No more worrying about payroll tax, office furniture or space.

  • What type of Services do you provide?

    Proactive Admin Services offers a wide variety of virtual support services, with a focus on quality project management services. Other services include: social media management, forms, flyers, e-newsletters, assistance to writers, and administrative support.

    Speaker, Author or Business Entrepreneur? If you are a speaker, author or business entrepreneur you may like to visit the spotlight for your area to get an idea of what we can do for you:

    Our aim is to provide high quality, reliable, Australian virtual admin services to you, our client.

  • I am a Speaker – how can Proactive Admin Services help me?

    Proactive Admin Services works with professionals worldwide and continues to develop their understanding of the needs of speakers from all walks of life. We can help you – whether seasoned speaker or a beginner – connect with new opportunities and market your ideas to your target audience.

    As a Speaker, you might be interested in our Resources page which lists industry resources. Or you might like to visit our blog, which provides useful tips to help you to move your business forward.

    For a more extensive list of services please visit our Speakers Spot.

  • I am an Author – how can Proactive Admin Services help me?

    Proactive Admin Services provides much-needed admin support to both new and seasoned authors. Rachel connects authors with a successful nationwide team to organize media engagements, book reviews, and the other requirements that come with publishing a book.

    As an Author, you might be interested in looking at our Resources page, listing industry resources. You may also wish to visit our blog, which provides useful tips to help you get your book onto the shelves.

    For a more information on the services that we provide to authors please visit our Authors Spot.

  • I am a Business Entrepreneur – how can Proactive Admin Services help me?

    As a small business Proactive Admin Services understands the needs of small business owners. We are skilled in providing virtual secretarial services and project management, and we can also assist with the marketing of your business.

    Our aim is to learn, grow and adapt our support services to Internet marketing, affiliate marketing and all the other variables. We aim to assist you in making your business the best it can be.

  • I am a Mac User – how can Proactive Admin Services help me?

    Proactive Admin Services is one of the few admin support businesses offering to their client’s the flexibility of both Apple Mac and PC based support. If you are a Mac user you may be interested in the tips and tricks that we provide via our blog.

  • How can you contact us?

    We are available by mobile from 9.30am to 5pm Monday to Friday and from 9.30 to 1pm Saturday. Outside those hours we may be available by appointment. Weekends may incur an additional surcharge. Rachel Reeves offers availability to her ongoing clients via Skype.

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